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Cigna covers cost of COVID-19 tests for customers

This communication is being sent to all Cigna medical clients regarding COVID-19.

Cigna is closely monitoring the Coronavirus COVID-19 outbreak. At this time, the Centers for Disease Control and Prevention (CDC) has categorized the health risk of COVID-19 to the general American public as low.

Top of mind for many customers is coverage. Cigna will cover COVID-19 testing similar to a preventive benefit for fully-insured and Administrative Services Only (ASO) plans, waiving co-pays, deductibles and co-insurance for customers. Organizations that offer ASO plans will receive an additional communication early next week regarding options of consent.

For individuals diagnosed with COVID-19, Cigna will ensure all patients receive the care they need.

For questions about benefits and coverage, customers can visit or call the toll-free number on the back of their insurance card for one-on-one direct access to assistance any time day or night.

Please read the attached letter and customer FAQ for further details.

If you have any questions, please do not hesitate to contact your Cigna representative.

Together, all the way.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Cigna Behavioral Health, Inc., Life Insurance Company of North America, Cigna Life Insurance Company of New York (New York, NY), and HMO or service company subsidiaries of Cigna Health Corporation and Cigna Dental Health, Inc. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

941160 03/2020

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