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COVID-19 Recap

This is a weekly summary of COVID-19 communications and key information made available to our clients and their producers. In these unprecedented times, we aim to make your job easier and continue to deliver timely information, guidance, and support. 

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Week in review


Podcast: Impact of COVID-19 on Racial and Ethnic Minority Groups
  • Dr. Michael Howell, Cigna Regional Medical Executive, discusses minority populations being disproportionately impacted by COVID-19 and shares the actions Cigna is taking to support customers in these populations, and the role employers and health care providers can play in helping people stay safe.

Listen to replay


Cigna's COVID-19 Coverage Update
  • As federal guidelines evolve in support of the COVID-19 pandemic, Cigna is adopting a position consistent with the federal public health emergency period. As such, we will extend the customer cost share waivers to mirror the timing of the federal emergency period through the end of July.

Cigna Launches Real-time Digital Capabilities For COVID-19 Customers
  • Press release announces to the marketplace Cigna partnered with Medocity, a healthcare technology company, that will provide an interactive digital tool that provides remote monitoring for customers who are presumptive positive or positive for COVID-19 and at home with mild to moderate symptoms.
  • Medocity for Cigna allows customers to track their symptoms, connect with care advocates and access behavioral and emotional supportive resources. If COVID-19 symptoms become more severe, Cigna Care Advocates can reach out to the customer directly to provide guidance and care coordination support.
  • The program is available at no cost to all Cigna commercial medical customers.
  • Cigna provided clients and brokers an advance notification on the Medocity for Cigna tool on April 27.

Read the press release


Information For Employers Planning to Reopen Worksites

Read the updated FAQ pdf


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