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COVID-19 Recap

This is a weekly summary of COVID-19 communications and key information made available to our clients and their producers. In these unprecedented times, we aim to make your job easier and continue to deliver timely information, guidance, and support. 

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Week in review


COBRA Extended Timeframes
  • The U.S. Department of Labor (DOL) issued a rule to extend several deadlines and enrollment periods for health plans, health benefit accounts, and COBRA, based on the impact of the COVID-19 pandemic.
  • This applies to employees who experience a qualifying event for COBRA purposes between March 1, 2020 and June 29, 2020 and provides individuals 60 days after June 29, 2020, until August 28, 2020, to elect COBRA coverage.
  • In terms of paying COBRA premiums, an individual who was receiving COBRA continuation coverage on March 1, 2020, and failed to make monthly premium payments for March through June 2020, would have 30 days after June 29, 2020, until July 29, 2020, to make timely premium payments for March, April, May, and June.
  • Because the premium due dates are postponed and any payment for premiums would be retroactive to the initial COBRA election period, the individual’s plan cannot deny retroactive coverage and would need to make retroactive payments to Cigna for benefits and services received by the participant during this time.

New Returning To The Worksite Information
  • As U.S. states begin to lift stay at home orders, Cigna knows our clients are looking for guidance and support to ensure healthy work environments for their employees.
  • Cigna teams, including our clinicians, are here to help clients think through reopening their worksites safely and how to keep them open.
  • Over the past several weeks, Cigna has provided Reopening Worksites FAQs and other resources to help employers begin planning.
  • Now, we’ve taken it a step further with a dedicated Return to Worksite resource page on Cigna.com with industry-specific resources, key considerations, and recommendations to support key decisions.
  • Stay connected to your Cigna representative as more information becomes available in the coming weeks.

Returning to the Worksite resource site


Podcast On COVID-19 Testing And Its Role In Reopening
  • In this podcast Cigna's Chief Clinical Officer, Dr. Steve Miller, discusses what’s available and addresses the different types of tests.
  • He shares ways Cigna can help clients manage testing and make informed decisions related to reopening.
  • With his finger on the pulse of possible COVID-19 medications under development, Dr. Miller also touches on the latest promising vaccine clinical trials.

Listen to replay


Cigna Expands Suite Of Virtual Support Services For Mental And Emotional Health

  • Cigna adds Talkspace to its rapidly expanding provider network.
  • Talkspace offers customers enrolled in employer-sponsored behavioral health plans to talk and text with licensed therapists, who are available on-demand, via a secure smartphone app.
  • Talkspace app also offers additional, targeted mental health support and programs in certain states where therapists are licensed.

Read press release


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