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Cigna Healthcare
Individual and Family Plans
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Divestiture News

Transaction ONLY includes Medicare and CareAllies.

As a valued partner, we want you to hear the news from us first. The Cigna Group has entered an agreement to divest our Medicare Advantage, Cigna Supplemental Benefits, Medicare Part D, and CareAllies businesses to Health Care Service Corporation (HCSC).

What does this mean?

This transaction includes only the Medicare and CareAllies business lines and has no impact on our Individual and Family Plans medical or dental coverage, services, or offerings with you
There are no changes to our Individual and Family Plans medical or dental policies, benefits, costs, or working processes
We expect the acquisition will close in the first quarter of 2025, subject to applicable regulatory approvals and customary closing conditions
Today’s announcement has no impact on our partnership or how we continue to conduct business together – it remains business as usual

This decision was strategically made to continue to advance the offerings that are most meaningful for our members, customers, and all our partners. The Cigna Group remains fully committed to providing the high-quality access to care and services your customers have come to expect.

By way of background, HCSC is the country’s largest customer-owned health insurer, serving members for nearly a century, with a commitment to expanding access to quality, affordable care for the Medicare-eligible population. They are well positioned to continue to grow and enhance the Medicare and CareAllies offerings, as well as maintain the level of service we bring to our customers and partners today.

We greatly appreciate your partnership, please reach out to your designated broker manager with any questions.

Questions?

Broker Support is available Monday–Friday, 8:00 am–8:00 pm (EST)​, at 877.244.6215.

Additional resources:

General Broker Inquiries: Sales@Cigna-isg.com
Appointment Requests: DASH@Cigna-ifp.com
Commissions Questions: IFPCOMM@CignaHealthcare.com

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In addition, you can connect with your Individual and Family Plans Broker Manager:

Patrick Costello
GA, TN

Carina Gonzalez
TX

Natalie Milas
IL, IN, MS, PA

Adrian Moore
NC, SC, VA

Greg Olund
IFP Dental

Sheila Prior
AZ, CO, UT

Denis Pujals
FL